PROBLEMS WITH YOUR ORDER, AND WHAT TO DO NEXT....
Recently we have been experiencing problems with some email addresses due to the ‘spam’ filters that are being used by many of the service providers.
This means that we will receive your order….but we may in some circumstances have difficulty in getting back to you!
If you have sent us an order, and completed your payment through Worldpay (our secure payment system) and have not received a confirmation directly from us within 24 hours, this is what to do!:-
Firstly….email us on the link below to advise us of that……
……..and if you receive no answer from us within 24 hours.
Secondly….. ring us on the number below and let us know. (if you are answered by the answer-phone, please try again when the message advises you to ring)
01542-839221
It will help if you have a second email address for us to send your reading to.
We are hoping that these problems will shortly be eliminated, and are working hard to this end.
With Blessings!
Silvermoon.